One of our unique selling points at Bee Moved is the fact that we don't expect any payment or deposit before the job is completed unless it is a commercial job. On the day of the move, our supervisor on your moving team will prompt you for payment at around 4 pm. This involves calling into our office and making a payment over the phone by debit or credit card.

We do offer storage at very competitive rates. These days, more and more clients can experience delays while facilitating the sale and purchase. We have a solution to this problem! Our storage is containerised using 35 sqft containers. You can easily gain access to your containers during our opening hours, but we do require 48 hours notice before your arrival. We are typically around half the price of local self storage firms, our secure warehouse is covered by CCTV and is fully alarmed with a fire and intruder response team which is monitored 24 hours a day.

We will be happy to help you bring it down, provided there is a fixed ladder, boards and the premises are lit. Generally, most customers like to have a good sort of their loft items and then bring them down to a spare room during the sort.

The short answer is really as much notice as possible. At Bee Moved, after you have accepted our quote, we offer you an opportunity to choose a selected date and pencil it in our calendar, we will then schedule call backs to check how your move is progressing and check if your pencilled in date is still realistic, also to avoid disappointment we shall advise you if your pencilled date is nearing capacity.

Typically, we advise our customers to use up all of the freezer contents before the day of the move. We realize though that this is not always possible. So if requested, we can provide a cooler box on the day of the move to help keep your freezer contents intact.

All pictures and mirrors should ideally be taken off the walls and placed upright in one area. Then, on the day of the move, we will wrap the pictures and mirrors into blankets for you. If you want to do it yourself, we will supply you with the necessary packing materials, including picture wrap.

Yes, you can if your move is local and the contents are lightweight, i.e. clothing. Otherwise, if the chest of drawers is full of books or photo albums, we will request that these items are boxed. In the case of long-distance moves, we will ask you that all contents of any drawers are boxed.

Bee Moved complies with BAR (British Association of Removers) and therefore, we automatically insure all your items up to a maximum value of £50.00 per item and to a total value of £50,000. The additional liability is offered to you if you wish to insure you goods to their full value. In some cases, our clients have an existing coverage following their own home contents insurance policy, which sometimes covers them while they're moving house. but It is always best to check with your provider.

The waiting time exemption certificate (WTEC) is offered if you want to avoid any waiting time charges on the day of your move. Charges are incurred on your move when there is a delay in the chain and we are kept waiting to unload at your new property. This can happen because someone in the chain is late moving out of their property or there is a delay with the money transferring between the chain. If there is a delay from 14:00 the charge is £30.00 plus V.A.T per person per hour on your removal team, this is charged in half an hour increments up until 17:30. However, if you have selected the WTEC option at least one week beforehand, then these charges are wavered.